Overview of the Manual
Purpose and Scope of the Guide
The purpose of the ShoreTel 230 user manual is to provide a detailed guide for users to understand and utilize the phone’s features and functions. The scope of the guide includes providing an overview of the phone’s capabilities, as well as troubleshooting tips and solutions. The manual is intended for users who want to get the most out of their ShoreTel 230 phone, and is designed to be easy to follow and understand, using clear headings and concise language. The guide covers the phone’s basic and advanced features, and provides detailed instructions for setup and operation, making it a valuable resource for anyone using the ShoreTel 230 phone, with its many unique features and capabilities, including custom keys and quick dialer directory, and is available for download or viewing online.
Setting Up the ShoreTel 230 Phone
Initial setup involves connecting the phone to a network using Ethernet cables and powering on the device always correctly.
Initial Configuration and Installation
Connecting to the Network and Powering On
Basic Features of the ShoreTel 230 Phone
Making and Receiving Calls
Making and receiving calls on the ShoreTel 230 phone is a straightforward process using the handset or speakerphone, with features like call hold and transfer available through the phone’s interface and menu options. The phone also supports call conferencing, allowing users to connect with multiple parties at once, and has a built-in directory for storing frequently called numbers. Users can also use the phone’s redial feature to quickly call back a recently dialed number. The ShoreTel 230 phone also includes a feature for call forwarding, allowing users to redirect incoming calls to another extension or phone number. This feature can be easily set up and managed through the phone’s settings menu. Overall, the ShoreTel 230 phone provides a range of features for making and receiving calls, making it a versatile and useful tool for business communication, with clear guidance always provided in the user manual.
Managing Voicemail and Voice Messages
The ShoreTel 230 phone allows users to manage their voicemail and voice messages easily, with features like message playback and deletion available through the phone’s interface and menu options. Users can also use the phone’s voicemail feature to record and play back messages, and can set up a greeting to play for callers when they are not available. The phone also includes a feature for message forwarding, allowing users to send voicemail messages to other extensions or email addresses. This feature can be easily set up and managed through the phone’s settings menu, providing users with a convenient way to manage their voicemail and voice messages, with clear instructions provided in the user manual for easy reference and use always.
Advanced Features of the ShoreTel 230 Phone
Custom Keys and Quick Dialer Directory
Call Handling Modes and Intercom
The ShoreTel 230 phone offers various call handling modes, including do not disturb and call forwarding, which can be easily configured using the phone’s intuitive interface and online resources. The intercom feature allows users to quickly communicate with colleagues, using links to connect with others in the organization. This feature is particularly useful for teams that need to collaborate and communicate effectively, with the ability to page other users or make intercom calls to specific groups or individuals. By utilizing these call handling modes and intercom features, users can manage their calls and communications more efficiently, with support available to help with setup and operation, ensuring a seamless and productive user experience with the ShoreTel 230 phone. This functionality enhances the overall communication experience.
